We attempt to ship all in stock items within 24-72 hours. During peak business times, orders my take up to 5 business days to process. Most items ship from our warehouse in Longmont, CO. Large or bulk orders may drop ship from the manufacturer or regional warehouses to save on freight charges. Most US and Canadian orders are shipped UPS, USPS or USPS Priority Mail. Liquids exceeding ½ Gal. and many pesticides may only be shipped ground via UPS or FedEx. Bulk and palleted items ship LTL via R&L Carriers. Residential delivery and lift gate charges may be applied.
You should receive your order within 3 to 7 business days from the date your order is shipped. Canadian orders must clear customs and may require 7 to 10 additional business days.
Unless otherwise noted, we ship all orders via US Postal Service, UPS or FedEx. Please be aware, liquids including many pesticides will automatically ship UPS or FedEx ground regardless of shipping option selected and shipping will be charged accordingly.
Please note that transit time is calculated in business days and does not include weekends or holidays.
RISK OF LOSS
All items purchased from Forestry Distributing are made pursuant to a shipment contract. This means that the risk of loss and title for such items pass to you upon our delivery to the carrier.
INTERNATIONAL AND OVERSEAS SHIPPING
For overseas shipping please call 1 (303) 747-6414 to confirm your order and verify payment information. Unconfirmed orders will be canceled within 72 hours.
Please Note: The customer is responsible for paying all additional shipping, tariff and duty charges on international orders.
Returning items to Forestry Distributing and ForestryDistributing.com is easy. Returns must be initiated within 45 days after the item was shipped. Special Orders, perishable and temperature sensitive items may be non-returnable or subject to a restocking charge.
All product returns must be accompanied by a Returned Materials Authorization or "RMA". An RMA can be obtained by calling Forestry Distributing and ForestryDistributing.com at (303)747-6414 or (800)603-6271 or by emailing firstname.lastname@example.org. Opened bottles, pesticide containers, Verbenone, MCH and pheromone packaging cannot legally be shipped or returned. For defective products please contact us for instructions.
To qualify for a refund, all items must be returned unopened, and in their original condition at the time of sale, including the original packaging and all tags, labels, containers, documentation, etc intact. Do not mark or deface original manufacturer containers in any manner. We will not issue a return if packaging is opened or not in its original condition. Forestry Distributing reserves the right to liquidate the inventory and withhold credit. All costs related to return shipping must be paid by the customer.
Forestry Distributing will provide a full refund to you for returned items, less any shipping costs incurred to ship your order.
How to Return an Item: