Return Policy

Returning items to Forestry Distributing and ForestryDistributing.com is easy. Returns must be initiated within 90 days after the item was shipped.

All product returns must be accompanied by a Returned Materials Authorization or "RMA". An RMA can be obtained by calling Forestry Distributing and ForestryDistributing.com at (303)747-6414 or (800)603-6271 or by emailing support@forestrydistributing.com. Opened bottles, pesticide containers, Verbenone, MCH and pheromone packaging cannot legally be shipped or returned. For defective products please contact us for instructions.

To qualify for a refund, all items must be returned unopened, and in their original condition at the time of sale, including the original packaging and all tags, labels, containers, documentation, etc intact. Do not mark or deface original manufacturer containers in any manner. We will not issue a return if packaging is opened or not in its original condition. Forestry Distributing reserves the right to liquidate the inventory and withhold credit. All costs related to return shipping must be paid by the customer.

"Special Orders" and non-stock product returns may be subject to a 20% restocking fee.

Forestry Distributing will provide a full refund to you for returned items, less any shipping costs incurred to ship your order.

How to Return an Item:

• An RMA can be obtained by calling Forestry Distributing or ForestryDistributing.com at (303)747-6414 or (800)603-6271 or by emailing support@forestrydistributing.com. to notify us that you would like to return a product. Please state the reason for the return and your order number. Most items that have not been opened can be returned. Exceptions will be made if the item is defective in some way.

• Our customer support representatives will issue an "RMA" and give you information on how and where to return the product.

• You will have to pay for the return shipping costs.  For your protection, we recommend that all returns be sent back by a traceable carrier (such as UPS or FedEx) and that the shipment be insured in case the package is lost. Once we receive and process your return we will give you a refund less any shipping costs on your order. Most refunds are processed within 1-2 business days after receiving your return. You will receive an e-mail confirmation once your refund is processed.